India remains the top LPO destination: Michael Sonsteng, Practice Head, LPO, Infosys
Legal Process Outsourcing (LPO) is a multi-billion dollar industry today and is growing at an impressive rate of 20% YoY Sisir Pradhan | @TheDollarBiz Michael Sonsteng heads the Legal Process Outsourcing (LPO) division for Infosys BPO. In an exclusive interview with The Dollar Business, Sonsteng says that India remains the favoured destination for LPO not just due to cost advantage but also because of the process driven heritage in the country. Excerpts: TDB: What is the size of the market for legal services and what are the new trends from a business perspective? Michael Sonsteng (MS): It is around $500-750 million (this largely excludes the large amount of eDiscovery players and revenue in the market). Of ...