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'Post-GST, large scale warehouse automation and IT investments will happen'

Interview by Sisir Pradhan | The Dollar Business  The Dollar Business (TDB): While international logistics companies have gradually moved to IT-based operation, Indian companies still prefer to do it manually and they largely attribute it to keep costs low. Do you agree? Saravana Sastha K (SSK): Yes, manual operations are still continued in India as labour and space are relatively cheaper in the country compared to the regions that were early adapters of IT in logistics. However, there is an increasing demand for better service levels and cost-competitiveness in the supply chain industry in India. This demand is forcing many companies to adopt IT systems and grow their automation capabilities. TDB: Penetration of IT in logistics and warehousing management is still low ...