New policy to set up call centres in smaller towns
The Dollar Business Bureau The government is likely to put in place a policy to set up a large number of call centres in smaller towns across the country. A new BPO (Business Process Outsourcing) policy has been finalised and around 48,000 seats have already been identified, according to IT and Telecommunication Minister Ravi Shankar Prasad. “I have finalised a policy for call centres in smaller towns. I have approved 48,000 seats and the expression of interest will be invited soon for the purpose,” Prasad said at the foundation laying ceremony of the National Institute of Electronics and Information Technology (NIELIT) headquarters in New Delhi. New seats for call centres will be distributed among states on the basis of ...
